What vaccinations are needed?
This varies widely from country to country. We provide information for each tour. In general few vaccinations are needed other than the standard ones we expect most customers already have. Vaccinations are your personal responsibility and you should access the relevant websites in your country. Please do this well ahead of time in case a course of vaccinations is require. This would be the case with vaccines such as rabies or tick-borne encephalitis
What is the typical group size?
We prefer to operate small group tours, for a more personal experience. Group sizes vary from 3-12 (occasionally a few more).
What should I bring with me?
Information is provided for each tour. From this you can gauge what clothing is needed. It varies depending on weather, climate and altitudes reached. You should bring all travel and photographic equipment with you - buying such items when on tour can be time-consuming, expensive or impossible in more remote places. Please refer to Plan Your Trip for more information.
Can I avoid single supplement?
Regrettably, many hotels worldwide charge more per person for single occupancy of their rooms. Relatively few have specific single rooms. Unfortunately this means we have no choice but the levy a single supplement. If you are willing to share and we can find a room mate please indicate on your booking form. But, please remember it is not always possible to find someone suitable.
When is the final payment due?
90 days before departure
What is your refund policy?
A 15% deposit of the total tour price is required when you book. This is non-refundable and represents your commitment to join the tour.
90 days before departure – deposit only
60-90 days before departure – 50% of the total booking price
22-59 days before departure – 75% of the total booking price
0-21 days before departure 100% of the total booking price
Are flights included?
Our tours do NOT include international (and connecting domestic) airfares to and from the start and end of the tours. These are your personal responsibility and they need to fit with the tour program. We do our best to be flexible with flights timings, but on occasion we will insist a specific flight is booked in order to make the tour run smoothly.Can you help me with flights? For some tours we will also suggest suitable flights. We will provide necessary arrival and departure times for each tour. If you would prefer us to book the flights for you then we can.
What sort of hotels do you use?
We prefer to use comfortable, smaller hotels and guesthouses, and where we can places with some local character. However, accommodation varies greatly across the range of tours we offer. Virtually all accommodation we use has en suite bathroom facilities. However, there are also instances where we have to share bathrooms in some of the more remote and less developed destinations. We will always inform you of this in the information we provide for each tour.
Should I have a travel insurance?
It is essential that you purchase suitable Travel Insurance, which includes adequate medical cover and for certain tours adequate cover for outdoor activities that include walking at high altitude. This is your responsibility. We now require you send us policy details before the start of the tour.
For more information please refer to Plan Your Trip